Since each piece will be created specially for you after the order is placed, artwork once sold will not be returned. Please reach out to me within 36 hours of receipt in case you have concerns for me to review and I shall be happy to help. We could offer a replacement where the product shall be picked up from the buyer (buyers requested to pack well in the original [packaging), and their chpice of replacement of similar value sent to them at no additional cost.
In case of extenuating circumstances wherein a refund has to be made to an unsatisfied buyer, the same shall be made on the total amount of the plate alone.
NOTE:Shipping charges are not refundable
***BUYERS ARE STRONGLY ADVISED NOT TO WIPE PLATES WITH A WET CLOTH OR WASH THEM. ALL PLATES SHOULD ONLY BE LIGHTLY DUSTED.
For all the wall plates, organic paint has been used to colour them. These colours have a matt texture, and may bleed if they come in contact with liquid. HENCE, BUYERS ARE STRONGLY ADVISED NOT TO WIPE PLATES WITH A WET CLOTH OR WASH THEM.ALL PLATES SHOULD ONLY BE LIGHTLY DUSTED .These should not be used to serve food, they are to be hung on walls for purely decorative purpose only. All plates are wall hanging and come with an attached fixture at the back.
Although all efforts are made to create identical plates to that of the images published on the website, there could be minor shade/pattern differences, as all plates are individually hand crafted and painted when an order is placed.Please remember that these plates are not digitally printed or machine made and are made by human hands, usually by different artists, which is why minor variations can occur.